SHIPPING

ALL ORDERS ARE MADE TO ORDER ALLOW YOUR PURCHASE TO BE SHIPPED 14 DAYS UPON YOUR PURCHASE ITEMS SHIPPING OUT THE U.S. COSTS WILL BE PROVIDED DURING PURCHASE SETUP. CONTACT WWW.SHINEDOWNFIRM.CA/ OR [email protected] FOR FURTHER INFORMATION

SHIPPING COST

SHIPPING COST FOR EACH SPECIFIC GEOGRAPHIC AREA ARE CALCULATED AT CHECKOUT AND LISTED BELOW. PLEASE NOTE THAT,FOR ANY REASON. CUSTOMER REFUSES THE DELIVERY OF THE PARCEL,SHIPPING COSTS AND IMPORT DUTY FEES RELATED TO THE AUTOMATIC RETURN OF THE PARCEL TO THE SENDER WILL BE CHARGED TO THE CUSTOMER .THE AMOUNT WILL BE DEDUCTED FROM THE TOTAL AMOUNT OF THE ORDER REFUNDED.

ITALY 

THE PRICES SHOWN ON SHINEDOWNFIRM.COM  WHEN SHIPPING TO ITALY INCUDE IMPORT DUTIES,CUSTOM FEES AND TAXES AND WILL BE DELIVERED WITH NO EXTRA COSTS.

SHIPPING COST 20

CANADA

THE PRICES SHOWN ON SHINEDOWNFIRM.COM  WHEN SHIPPING TO CANADA INCUDE IMPORT DUTIES,CUSTOM FEES AND TAXES AND WILL BE DELIVERED WITH NO EXTRA COSTS.

SHIPPING COST 15 

JAPAN 

THE PRICES SHOWN ON UNDERSTRUCT.STORE  WHEN SHIPPING TO JAPAN INCUDE IMPORT DUTIES,CUSTOM FEES AND TAXES AND WILL BE DELIVERED WITH NO EXTRA COSTS.

RETURNS, CANCELLATION, REFUNDS AND EXCHANGES

WE WILL NOT REFUND AN ITEM UNLESS IT IS DEFECTIVE. IF THE ITEM RECEIVED IS DAMAGED, WE ASK THAT YOU PROVIDE US AN EMAIL THAT INCLUDES A PICTURE OF THE DEFECTIVE ITEM (CLEARLY SHOWING THE DEFECT) WHERE INDICATED IN THE FORM WITHIN 5 BUSINESS DAYS FROM THE DATE OF DELIVERY. WE WILL THEN DETERMINE IF THE CLIENT IS ELIGIBLE FOR AN EXCHANGE BY RESPONDING TO THE EMAIL WITHIN 48 BUSINESS HOURS WITH A RETURN CONFIRMATION NUMBER. THE ITEM MUST BE UNWORN WITH ALL ITS ORIGINAL TAGS. WE ARE NOT RESPONSIBLE FOR RETURN SHIPPING COSTS OR DUTY FEES. UPON RECEPTION, INSPECTION AND QUALIFICATION OF THE RETURN, WE WILL PROCESS THE EXCHANGE. A CONFIRMATION EMAIL WILL BE SENT TO YOU ONCE THE REPLACEMENT ITEM IS SHIPPED. ONCE AN ORDER IS PLACED AND PROCESSED, NO CHANGES CAN BE MADE TO THAT ORDER.

SHIPPING & TAXES

Prices do not include shipping, taxes and duties. All products are delivered with a confirmation number everywhere in the world.

Orders are shipped from Los Angeles, CA as soon as possible, after order is placed and payment is received. We do not deliver on weekends or holidays. Shipping days will be announced.

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